Store Policy

 

Guarantee

We guarantee the quality of the merchandise we sell, and from time to time do make minor adjustments to some of our products. If you have any questions about the design or quality of the craftsmanship, please contact us before ordering.

Return Policy

All sales are final. However, in the unlikely event of a defective product, please contact us immediately for return instructions and to obtain a required return authorization number. Ship to us pre-paid. For your protection insure the package and ship via a traceable method. We are not responsible for lost or damaged packages you return. If any item is not defective, we reserve the right either to refuse the return or to charge a restock fee of 15%.

Online Payments

Our credit card processing is designed to protect you. Please ensure that your bill to address is the same as your credit card statement and that you enter your CVV code accurately. The ship to address may be different.

Receiving Your Order

Upon receipt of your order, please inspect the package contents and condition carefully. All claims for damaged or missing items must be reported to us within three business days of receipt of merchandise. In the event your package arrives damaged, contact the carrier for inspection of the package to assure full refund/replacement. Please retain packaging until resolved.

Privacy Policy

We will never share, sell, rent, or barter any information that is provided to us. We take your privacy seriously!